Events

Supporting SMEs Through Digital Adoption

Published on:
November 5, 2026

<h3 class="h3_desc">Workshop recap</h3>

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<p class="p_desc">Choosing a digital tool is only one step in helping an SME adopt it successfully. The second session of the DIGISET closing learning series focused on the practical work surrounding that choice: understanding the problem, assessing readiness and planning a manageable first step.</p>

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<p class="p_desc">The session framework connected digital support with everyday organisational decisions. Key themes included:</p>

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<p class="p_desc">- Starting with a concrete need: identifying a task or workflow that could benefit from improvement.</p>

<p class="p_desc">- Prioritising opportunities: using a quadrant to compare the expected value of an intervention with the organisation’s readiness to implement it.</p>

<p class="p_desc">- Choosing tools responsibly: considering usability, costs, compatibility, data handling and human oversight.</p>

<p class="p_desc">- Learning through small pilots: defining an owner, a limited scope and a review point before expanding adoption.</p>

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<p class="p_desc">The guest programme featured Jan Moellmann presenting Voices of Impact, exploring AI-assisted approaches to stakeholder feedback and impact research, and Silvia Fazio from Impacto CS, connecting digital tools with organisational capacity and practical implementation.</p>

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<p class="p_desc">The closing reflection brought the focus back to the enabling organisation: what can we help an SME do differently, and what support will it need to sustain that change?</p>

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<p class="p_desc"><a href="https://www.leonardo-impact.com/voices-of-impact target="_blank" class="link_richtxt" >Explore Voices of Impact</a></p>

<p class="p_desc"><a href="https://www.linkedin.com/posts/centro-studi-impacto_ideas-are-not-the-problem-what-we-lack-are-activity-7351284025623228416-ztU4" target="_blank" class="link_richtxt" >Learn more about Impacto CS on LinkedIn</a></p>

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👉 <a href="https://drive.google.com/file/d/1XPcfPX_gey3H95eDBI472pvE9PxnM4VU/view?usp=sharing" target="_blank" class="link_richtxt" >Check out the presentation</a>

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